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VOLUNTEER TERMS & CONDITIONS

ALTAI BLUE HORIZON

Effective Date: 01.02.2025

1. TRAVEL ARRANGEMENTS & RESPONSIBILITIES

  • Volunteers are responsible for their own travel arrangements, including flights, visas, and transportation to the volunteer site.
  • Altai Blue Horizon does not book flights or provide financial support for travel expenses but offers guidance and recommendations.
  • In case of delays, cancellations, or visa rejections, volunteers must make alternative arrangements at their own cost.

2. LEGAL & ADMINISTRATIVE COMPLIANCE

  • Volunteers must ensure they meet all visa and entry requirements for Mongolia and carry the necessary travel documents.
  • Volunteers must comply with all local laws and regulations, including customs, cultural norms, and national policies.
  • Any legal violations or misconduct may result in the volunteer being dismissed from the programme without refund or compensation.

3. LIABILITY DISCLAIMER

  • Volunteers participate at their own risk.
  • Altai Blue Horizon, its partners, and host families are not responsible for any accidents, injuries, lost property, theft, illness, or other incidents during the volunteer programme.
  • Volunteers are required to sign a liability waiver before starting the programme.

4. HEALTH & MEDICAL PREPARATIONS

  • Volunteers must have valid health and travel insurance covering medical emergencies, accidents, and evacuation if needed.
  • Altai Blue Horizon is not responsible for medical expenses, treatments, or hospitalizations.
  • Volunteers should bring any necessary medication and ensure they are vaccinated as required for Mongolia.

5. CODE OF CONDUCT & BEHAVIOUR EXPECTATIONS

  • Volunteers must treat local communities, fellow volunteers, and staff with respect, cultural sensitivity, and courtesy.
  • Any form of harassment, discrimination, or inappropriate behaviour (physical, verbal, or online) will result in immediate dismissal from the programme.
  • Volunteers must follow ethical guidelines, including a child protection policy, ensuring appropriate behaviour when working with children.

6. ACCOMMODATION & MEALS

  • Volunteers will stay with local host families or in school facilities, depending on availability.
  • Accommodation and meals are provided free of charge, but volunteers must respect house rules and cultural expectations.
  • Smoking, alcohol consumption, or drug use is strictly prohibited in host families and programme areas.

7. FINANCIAL RESPONSIBILITIES & REFUND POLICY

  • Volunteers are responsible for personal expenses, additional travel, and personal purchases.
  • If a volunteer withdraws from the programme, no refunds will be given for any costs incurred by the NGO (e.g., pre-arranged accommodation, local transport, etc.).
  • Any optional paid services (e.g., excursions, transport upgrades) will follow a clear refund policy, which will be provided upon booking.

8. FORCE MAJEURE & PROGRAMME CHANGES

  • Altai Blue Horizon reserves the right to cancel, postpone, or modify the programme due to unforeseen circumstances such as:
    • Natural disasters, extreme weather, or pandemics
    • Political instability, conflicts, or legal restrictions
    • Health and safety risks beyond the NGO’s control
  • If the programme is cancelled due to force majeure, Altai Blue Horizon will not be responsible for reimbursing travel or other personal costs.

9. CHILD PROTECTION POLICY & WORKING WITH CHILDREN

  • Volunteers working with children or vulnerable groups must undergo a criminal background check.
  • Volunteers must always follow appropriate boundaries and ethical conduct when working with children.
  • Photography & social media sharing: Volunteers must not share pictures of children without prior consent from Altai Blue Horizon and the local school.

10. HOST FAMILY & LOCAL SUPPORT

  • Volunteers must respect the rules, customs, and lifestyle of host families.
  • Any issues with accommodation should be reported to Altai Blue Horizon immediately, and we will work on a solution.
  • Host families are not financially compensated for hosting international volunteers.

11. DATA PROTECTION & PRIVACY POLICY

  • Personal data collected during the application process will be stored securely and used only for volunteer coordination purposes.
  • Altai Blue Horizon does not share volunteer data with third parties without consent.
  • Volunteers have the right to request access, correction, or deletion of their personal data at any time.

12. APPLICATION & SELECTION PROCESS

  • Submitting an application does not guarantee acceptance into the programme.
  • Selected volunteers must confirm participation within the deadline provided.
  • If a volunteer fails to attend orientation or violates terms, their place may be revoked without further notice.

13. HOW TO APPLY

To join Altai Blue Horizon’s volunteer programme, applicants must:

  1. Complete the online application form with their details and availability.
  2. Attach a CV and cover letter outlining their motivation.
  3. Undergo an interview if shortlisted.
  4. Submit a criminal background check (if required).
  5. Sign the Terms & Conditions agreement before arrival.

AGREEMENT & ACCEPTANCE

By applying for the Altai Blue Horizon Volunteer Programme, I confirm that I have read, understood, and agreed to abide by these Terms & Conditions.

NEXT STEPS

📌 Have questions? Contact us at: info@altai-blue-horizon.org